Complaints
We find it very unpleasant to hear that you have a complaint about the service you experienced. Nevertheless, we request you to send your complaint, preferably by e-mail, to our customer service department. Another way to report your complain is by sending an e-mail and our service team is 24/7 available for any questions by Whatsapp. Our customer service employees will evaluate the complaint and do their utmost best to solve the complaint to everyone’s satisfaction.
We will respond to your complaint within 7 days after receiving the complaint.